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TERM & CONDITION


LIABILITY
RSG Travel & tours acts only as an agent for suppliers and contractors and is as such not liable for any loss, injury, death, accident or damage sustained. In the event of a delay or suspension it is the responsibility of the shipping -, or transportation company to determine what procedure will be followed. Additional expenses incurred to delays, suspension, accidents, and local conditions must be borne by the passenger. RSG TRAVEL TOURE could not be held liable to any untoward incidents (e.g. flight cancellation, flat tires or noise). However, we shall do our best to safeguard your interests. Pictures used may vary with the actual. Distance, travel time and descriptions used are approximates only and subject to change without prior notice.

Please be advised that it is to your own responsibility to arrange proper exit / re-entry documents, validity of passport and visa for the country (ies) to visit.

Our liability is in all cases limited to the purchased amount.
The possibility of changes of timetables, routings, programs, and (tour) prices exist and are subject to confirmation. The right is reserved to substitute accommodation, shipping and air carriers of similar category or alternate programs, schedules, in any way necessary in the interest of tour members or due to circumstances over which the operators have no control like, weather and local conditions.
E-mails will be answered that time that we receive the email.


CANCELLATION
Cancellation fee will be based on hotels/resorts/ and other supplier charges. Refunds will be processed ASAP, but only after receipt of monies from the supplier and receipt of unused tickets and negotiable documents.
A RSG TRAVEL TOURS handling fee of Php 200 per person will be charged. This handling fee will be waived in case you rebook with us.


TERMS OF PAYMENT
Payment can be done directly at our Manila office: the peak tower, 107 LP Leviste St, Salcedo village. Or could be deposited to the following accounts via your most convenient branches:
Union Bank of the Philippines

RSG Travel Tours - # 001-230-008-497 - ayala ave. makati city

Details to be given to you upon confirmation.

For Telegraphic Transfers, kindly ensure that bank service charges and commissions for said transfer must be shouldered by you and not to be deducted from the total amount payable to us.
Payments by cheques (after approval management only) should be issued to: Rsg Travel Tours

All bookings must be paid in full before the final option date given, unless credit line is agreed upon. Rates quoted in USD are convertible in PHP based on the existing rate of the supplier/airline at the time the booking was finalized. Only upon receipt of faxed advice proofing that full payment has been made, your travel documents will be issued.